Privacy Policy

Last updated: October 3, 2025

AASPQ is committed to protecting your personal information in accordance with the Act Respecting the Protection of Personal Information in the Private Sector (Quebec), as amended by Law 25, and other applicable laws.

1. Scope and Privacy Officer (Law 25)

This policy applies to the www.apsaq.ca website and to the services offered by AASPQ.
Person in charge of personal information protection:
Anick Labonté
📧 loi25@apsaq.ca  |  📞 1 866 527-5041 (toll-free)

2. Information We Collect

We only collect the information necessary to manage our services for members, including:

• First and last name
• Contact information
• Membership, registration, and billing information
• Participation history in activities and training
• Content voluntarily submitted through member-only forms

The site also uses minimal technical data strictly required for its operation (for example, session cookies).
No personal information or behavioural tracking is carried out with respect to non-member visitors.

3. Purposes of Collection and Legal Basis

• Manage memberships, registrations, billing, and access to member-only areas
• Communicate with you (confirmations, notices, newsletters)
• Improve our services and expand our training offerings
• Comply with our legal and regulatory obligations

4. Disclosure to Third Parties

We do not sell or rent your personal information. It may only be shared with:

• Likuid — hosting and security (servers located in Quebec)
• PayPal — secure payment processing
• Authorized partners where you have explicitly consented
• Public authorities where required by law

5. Cookies

The site uses only cookies that are strictly necessary for its operation, particularly for session management and security.
No tracking, analytics, advertising, or profiling cookies are used, especially for non-member visitors.
You may configure your browser to block cookies; however, certain features may then be limited.

6. Security and Retention

We apply reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, or disclosure.
Information is retained only for as long as necessary for the intended purposes, then deleted or anonymised in accordance with legal requirements.

7. Your Rights (Law 25)

You have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Withdrawal of your consent, where applicable
• Data portability, in the cases provided by law
• Filing a complaint with the Commission d’accès à l’information du Québec (CAI)

Any request may be sent to the Privacy Officer using the contact information provided in Section 1.

8. Privacy Incident

In the event of an incident involving a risk of serious harm, AASPQ applies its internal process, including:

• Implementation of mitigation measures
• Maintaining an incident register
• Notifying affected individuals and the CAI, where required

9. Marketing Communications

You may manage your communication preferences or unsubscribe at any time by using the link provided in our newsletters or by writing to admin@apsaq.ca.

10. Changes

We may update this policy to remain compliant with legal requirements.
The current version is always published on our website together with its update date.